Leyland Cleaning Services

Round Bush, Holker Lane

Leyland, Preston, PR26 8LL

01772 452927

07721 453752

Open 24 hours

Leyland, Preston, PR26 8LL

Terms and Conditions

This website is owned and operated by Leyland Cleaning services Ltd.All contents including text, design, graphic and the information provided on this site are the sole ownership ofLeyland Cleaning services Ltdand all rights are therefore reserved. 

Leyland Cleaning services Ltd may not be used in connection with any service, product or offer that is not the property ofLeyland Cleaning services Ltd in a way which is likely to create misunderstanding amongst customers or the general public, or in any manner which demeans or discreditsLeyland Cleaning services Ltd or may be regarded as likely to do so.


Unauthorised use of information, images or any other content contained on this site without express prior permission ofLeyland Cleaning services Ltd may violate trademark and other applicable UK laws. Neither theLeyland Cleaning services Ltd company namenor any other element of its branding (including logo, design, images or trademark) may be replicated, copied or used by any other in any manner whatsoever. 



1.1In these Terms of Business the following definitions apply: 

The Companymeans: Leyland Cleaning services Ltd 

Technician means the individual (or sub-contractor) carrying out cleaning services on behalf of the Company. Client means the person, company or corporate body together with any subsidiary or associated company as defined by the Company Act 1985 to whom services are supplied by the Company. Servicesmeans the cleaning work carried out by the Companys operatives. Appointment means the visit made by staff member/s to the Clients home or business address by the technician in order to carry out the Service. 

1.2The headings contained in these Terms are for convenience only and do not affect their interpretation.



2.1These Terms and Conditions constitute a contractual legal agreement between the Company and the Client. 

2.2The Client agrees that any use of the Companys services, including placing an order for services by telephone, email, via the company website or by other electronic means constitutes acceptance by the Client of these Terms and Conditions. 

2.3Unless it has been confirmed in writing by a director of the Company, the Terms and Conditions given here are to prevail over any other terms of business or conditions of purchase proposed by the Client. 

2.4No variation or alteration of these Terms and Conditions shall be accepted as valid unless it is has been confirmed in writing by the owner of the Company.



3.1The Company reserves the right to amend the initial quotation provided by its representative, should the clients originally stated requirements change. 

3.2 The Company reserves the right to be deemed not responsible for wear or discolouring of fabric becoming more visible once dirt has been removed (cellulosic browning which is caused by age deteriorating carpets, rugs, fabrics and upholstery), failure to remove old or permanent stains or odours that cannot be removed using standard carpet cleaning methods, existing damage or spillage that cannot be cleaned or removed completely.



4.1Payment is dueon completion of theservice in the form of cash or card payment. 

4.2For commercialclients payment is requested within 5 days of invoice. If payment is not made within this period, a charge of 15% on top of initial invoice due will be added to the debt. The Client agrees as part of this contract to pay this charge which represents our reasonable costs in collecting the unpaid amounts. 

4.3Customers should understand that any late payments may be subject to additional charges if the Company incurs such charges in the event of being required to take legal action to collect late payment for its services. These charges include Debt Collection Agency Fees, Legal Costs, Court Fees and other reasonable costs.



5.1Refunds will be issued only after the Company has been permitted to rectify any problems or perceived deficiency in the service it has provided.



6.1If a customer discount requires a voucher, the Company will require the presentation of the relevant voucher before giving the discount. Failure to present in advance will mean no discount. 

6.2The Company reserve the right to cancel any discounts or promotions without giving notice. 

6.3A discount voucher cannot be used in conjunction with any other offers or promotions. 

6.4No discount codes or vouchers are valid in December.



7.1The Company shall not be liable under any circumstances for any loss, damage, delay, additional costs or compensation charge (whether direct, indirect or consequential) suffered or incurred by the Client arising from or any way connected with a late arrival of a technician at the Clients address. The Company endeavours to arrive promptly and within a clearly stated and agreed timeframe for all booked work, but transportation problems, road conditions, breakdown of our equipment orvehicle issues are beyond our operativescontrol and sometimes results in delays. These unforeseen delays can sometimes necessitate re-scheduling. 

7.2The Company reserves the right to be deemed not responsible for incomplete cleaning services due to the following occurrences: lack of water or power, a third party entering or present at the customers premises during the cleaning process. 

7.3The Company reserves the right to be deemed not responsible for wear or discolouring of fabric becoming more visible once dirt has been removed, failure to remove old or permanent stains or odours that cannot be removed using standard carpet cleaning methods, existing damage or spillage that cannot be cleaned or removed completely. 


7.4The Company cannot be held liable for cellulosic browning which is caused by age deteriorating carpets, rugs, fabrics and upholstery. 

7.6Any household items or furniture moved by our technicians is at the clients risk and the company does not accept any liability for any loss or damages.



8.1The Company holds full Public Liability Insurance policy. This policy covers claims caused by the owner. 

8.2The Company may use the services of partner companies and sub-contractors. In cases of a customers claim where it is the partner company or the sub-contractor that delivers the service, the subcontractor will appoint their own insurance company to settle the claim. 

8.3The Company has no liability in the event of a customer claim against a partner company or a sub-contractor if: the settlement is not what the customer wants or if the claim is void or cancelled.



9.2In the event of the Client being dissatisfied with the service provided, the Company asks that the Client gives notification within 24 hours by calling 01772 452927. 



10.1The Company can at their discretion impose a £50.00 plus vat cancellation fee for the cancellation or rescheduling of a booked visit where less than 48 hoursnoticeis given for non-contract Clients. The same fee will apply if the technician is unable to gain access to the Clients home or place of business, through no fault of the Company. 

10.2The contracted Client agrees to pay £50.00 plus vat if 1) the Client cancels the service or amends its required date/time less than 48 hour prior to the scheduled appointment; 2) the Client fails to provide access to the site of work thus preventing the Company from executing it. 

10.3The Company will do its best to accommodate changes in dates and times of booked work, but requires a minimum of 48 hoursnotice of the requested change. Please note that it is not possible for the Company to guarantee that an individual technician will be available on the new day and at the time the Client requires. All appointments are amended subject to the Companys existing work schedule. 

When booking Leyland Cleaning Services Ltd services by telephone, text, e-mail, via the Company website or other electronic means, the customer agrees to be bound by the Companys terms and conditions stated above. The Company reserves the right to make amends to any part of these terms and conditions without prior notice. 

By booking an appointment with Leyland Cleaning Services Ltd you are acknowledging that you have read, understood and agree to the terms and conditions detailed above.